Shipping Information: we attempt to ship within 5 business days of your order, for in stock items. International shipping may take slightly longer. Any item that is drop shipped directly from the vendor will be noted in the listing as we have no control over shipping times in that circumstance.

We are always striving to improve customer service, so please email us if you ever have a problem or a suggestion.

Refund, Returns and Cancellation Policies: orders may be cancelled within 12 hours of placement, returns are accepted in original condition, within 7 days of item's receipt. For orders over $100, a 10% restocking fee will be charged. We reserve the right to cancel an order if the item is unavailable. As many of our items are one of a kind, this may occasionally happen. Usually out of stock items will be noted in the listing.

Frequently Asked Questions: For immediate questions, please call 917-655-4116. Email questions to: thetreasuretower@yahoo.com. We will try to answer emails within 24 hours of receipt during business days. All orders are shipped by US Postal Service unless otherwise specified.